TANGLED STREETS PRIVACY POLICY & GDPR COMPLIANCE

Effective Date: 10/25/2025
Last Updated: 10/25/2025

1. INTRODUCTION

Welcome to Tangled Streets, operated by Myth & Ink ("we," "us," "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains:

• What information we collect
• How we use your information
• Your rights regarding your data
• How we protect your information

Our Commitment:
We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. If you are a resident of the European Economic Area (EEA), United Kingdom, or Switzerland, you have specific rights regarding your personal data.

Contact Information:
Myth & Ink / Tangled Streets
Email: sheolgotha@gmail.com
Address: 22028 Witty Ct. Piedmont, SD 57769

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

When you make a purchase or create an account, we collect:

• Personal Identification: Name, email address, phone number
• Billing Information: Billing address, shipping address
• Payment Information: Credit card details (processed securely by our payment processor—we do not store full card numbers)
• Account Credentials: Username, password (encrypted)
• Age Verification: Confirmation that you are 18+ for age-restricted products

When you contact us, we collect:

• Email correspondence
• Support ticket information
• Feedback and reviews

When you subscribe to our newsletter:

• Email address
• Name (optional)
• Preferences for content

2.2 Information Automatically Collected

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referral source
• Location Data: General geographic location based on IP address (country/region level)
• Cookies and Tracking Technologies: See our Cookie Policy below

Legal Basis (GDPR): Legitimate interest, consent

2.3 Information from Third Parties

• Payment Processors: Transaction confirmation, fraud detection data
• Shipping Carriers: Delivery status, tracking information
• Social Media Platforms: If you interact with us or use social login features
• Analytics Providers: Aggregated usage statistics (e.g., Google Analytics)

3. HOW WE USE YOUR INFORMATION

3.1 To Fulfill Orders and Provide Services

• Process and fulfill your orders
• Send order confirmations and shipping notifications
• Provide customer support
• Verify age for restricted products
• Manage returns and refunds

3.2 To Communicate with You

• Respond to inquiries
• Send transactional and marketing emails
• Notify you of policy changes or updates

3.3 To Improve Our Services

• Analyze website traffic and user behavior
• Identify trends and preferences
• Test new features

3.4 For Security and Fraud Prevention

• Detect and prevent fraud
• Protect against unauthorized access
• Comply with legal obligations

3.5 For Legal Compliance

• Comply with laws and regulations
• Respond to government requests or court orders

4. COOKIE POLICY

4.1 What Are Cookies?

Cookies are small text files stored on your device that help us recognize you and improve your experience.

4.2 Types of Cookies We Use

• Essential Cookies: Required for functionality (e.g., cart, login)
• Performance & Analytics: Track usage (e.g., Google Analytics)
• Marketing & Advertising: Personalized ads (e.g., Meta Pixel)
• Preference Cookies: Save your display and region settings

Third-Party Opt-Outs:
Google Analytics Opt-Out
Facebook Ads Settings

5. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.

5.1 Service Providers

We share data with trusted vendors such as Shopify, payment processors, shipping carriers, analytics and email providers, only as necessary to provide our services.

5.2 Legal Requirements

We may disclose information if required by law or to protect our rights and property.

5.3 Business Transfers

In case of merger or sale, your information may transfer under the same privacy terms.

5.4 With Your Consent

We may share your data with partners only if you explicitly consent.

6. YOUR RIGHTS (GDPR & DATA PROTECTION)

• Right to Access
• Right to Rectification
• Right to Erasure ("Right to Be Forgotten")
• Right to Restriction of Processing
• Right to Data Portability
• Right to Object
• Right to Withdraw Consent
• Right to Lodge a Complaint

To exercise your rights, contact us at sheolgotha@gmail.com.

7. DATA RETENTION

We retain personal data only as long as necessary for the purposes described, or as required by law. After the retention period, data is securely deleted or anonymized.

8. DATA SECURITY MEASURES

• SSL/TLS Encryption
• Secure Payment Processing (PCI-DSS compliant)
• Password Hashing
• Firewalls and Intrusion Detection
• Access Controls and Employee Training

9. INTERNATIONAL DATA TRANSFERS

Data may be transferred outside the EEA using Standard Contractual Clauses (SCCs) or to countries with adequacy decisions.

10. CHILDREN'S PRIVACY

Our website is not intended for children under 13. We do not knowingly collect data from minors. Parents can contact us for removal.

11. THIRD-PARTY LINKS

We are not responsible for third-party sites or their privacy practices.

12. CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically and will update the "Last Updated" date. Material changes will be communicated by email or on-site notice.

13. CONTACT US

Questions, concerns, or data requests?
Email: sheolgotha@gmail.com
Subject Line: "GDPR Data Request - [Your Name]"
Mailing Address: Myth & Ink / Tangled Streets, 22028 Witty Ct, Piedmont, SD 57769

14. GDPR COMPLIANCE SUMMARY

• Lawful Basis for Processing: Contract, Consent, Legitimate Interest, Legal Obligation
• Data Minimization & Transparency
• User Rights Protected
• Security & Breach Notification within 72 Hours
• International Transfers Safeguarded by SCCs
• Cookie Consent for Non-Essential Cookies